Business Clarification

DocsExpertKit is a digital product website that provides ready-to-use eBooks, templates, SOPs, and checklists for business owners, students, and professionals.
Our goal is to help people save time and start working immediately with easy-to-use digital files.

Business Details

Legal Business Name: DocsExpertKit (Proprietorship)
GSTIN: 07MKOPK5789C1ZE (replace with your actual number)
Registered Address: 250/394 GALI NO 3 SHIV PURI ,WEST SAGARPUR
Place of Supply: NEW DELHI
Support Email: support@docsexpertkit.in
Working Hours: Monday to Saturday, 10:00 AM – 6:00 PM

Nature of Business

We deal in digital products only, such as eBooks (PDF), editable templates (Canva, Word, Excel), and professional guides.
Once the payment is completed, customers get an instant download link on the Thank You page and by email.
No physical shipping is involved.

Refund & Cancellation Policy

For digital products, refunds are not applicable once the download link is delivered.
Refunds are only considered in the following cases:
- Duplicate payment
- Accidental double order
- Non-delivery of download link within 48 hours (with valid proof)
Approved refunds will be processed within 5–7 business days to the original payment method.
Cancellations are only possible before payment is captured.

Shipping & Delivery

All products are digital downloads only.
Download links are displayed instantly on the Thank You page and sent to the registered email.
If you do not receive your link within 15 minutes, please contact our support team.

Privacy Policy

We collect only essential information (name, email, phone) to process orders and provide support.
We never sell or share personal data with any third party.
Payment data is securely handled by our PCI-DSS compliant payment partners; we do not store card details.
Cookies and analytics may be used to enhance user experience.

Terms & Conditions